Senior BA consulting · New Zealand

Make complex change clear, aligned and achievable.

Senior business analysis and ADKAR change management for energy, utilities and manufacturing teams navigating consequential transformation.

Practical support from discovery through adoption—without adding unnecessary process.

Business Craft Lab hero

Experienced where it counts

Senior judgement, grounded delivery.

Business Craft Lab brings more than 20 years of experience across complex operational environments, including work with Mercury, Contact Energy, Horizon, Oji and Mighty River Power.

20+

Years across business analysis, leadership and change

Chapter-level leadership

Capability building alongside hands-on delivery

Agile + ADKAR

Supported by Scrum and adult teaching credentials

Clear scope and expectationsEvidence before assumptionsTools your team can keep using

Services

The right structure for decisions that cannot drift.

Flexible senior capability for programmes that need sharper requirements, stronger alignment and change that lands in the real world.

01

Contract business analysis

Senior support for discovery, operating models, process and requirements—connecting business intent to practical delivery.

  • Stakeholder discovery and alignment
  • Process, requirements and options analysis
  • Delivery-ready artefacts and traceability

02

Workshops and facilitation

Well-designed sessions that surface constraints, resolve ambiguity and leave people clear on decisions, owners and next steps.

  • Discovery and problem framing
  • Decision and process workshops
  • Leadership and cross-functional alignment

03

Change readiness and adoption

ADKAR-informed planning that turns a project output into a change people understand, can adopt and sustain.

  • Impact and readiness assessment
  • Adoption planning and communication
  • BA Compass and reusable team tools

Available engagements

Current bookable services are listed below when available.

Engagement options

Start at the scale the problem requires.

Rates are quoted in NZD after a short scope conversation. You will receive a clear proposal before work begins—no hidden fees or vague retainers.

Focused workshop

Preparation, facilitated session and a concise decisions and actions pack.

Fixed quote

Discovery sprint

A defined short engagement to clarify the problem, options, impacts and recommended path.

Fixed quote

Embedded senior BA

Contract support for a project, programme or capability gap, scoped to your cadence and duration.

Day rate

A useful first conversation

Bring the change that needs untangling.

In a short discovery call, we will clarify the situation, the outcome and whether Business Craft Lab is the right fit. If it is, the next step will be specific and transparent.

Book a discovery call